As a new resident and business to the Kingport community I was not sure who to turn to for support with an “idea” for a security gate onto a walkway entrance.  After doing the “google thing” and making a few phone calls we ended up picking Appalachian Ironworks for this and all future ironwork.

Although I am a business, I am also an individual and a follower of Christ so I did actually pray about which company I should choose.  When you are new to an area it’s not easy to get started or to find businesses who can actually do what they say, complete the project in a timely manner and make you feel welcome in their space!  The folks at Appalachian Ironworks make you feel like family as soon as you walk through the door!  The estimate was FREE and someone came within 48 hours to check the situation out – and provide a much better solution than the one I originally had.

There were some safety issues involved and although my project should have been 4-6 weeks out, I was shocked to receive a phone call in less than two weeks to install my security gate and deterrent railing!  That in an of itself should be the end of this story and testimonial, but no – it just keeps going.  When the installation crew arrived, there were problems caused from water damage and an uneven roof.  No problem, they took care of it.  Then, the wooden fencing that was there, did not allow the full use of the gate – and they replaced it with matching iron railing at NO additional Charge to me!

From the first person I spoke with on the phone , the gentlemen who did the installation and even the owner made me feel like I was important and my project (albeit not a huge bringer of income for them) was treated with such respect and expeditiously that I felt compelled to take the time to share what an asset this business is to the Kingsport TN community!

Thanks so much Appalachian Ironworks Team!   You guys have won my wrought iron heart!

deZengo M.
deZengoDESIGNED – Conscious Creative Solutions
423.468.9998

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